Job description
Conexus are currently partnered with a Global Retail client who are searching for SAP VIM specialists to join them on a permanent basis in Essen, Germany.
Responsibilities:
- Implementation of an international support concept
- Support for our international application SAP VIM (Vendor Invoice Management) team, at 2nd and 3rd level
- Fault analysis, development and implementation of solution proposals in cooperation with service providers and end users
- Documentation of analyses, solutions and implementation steps within the tickets
- Creating orders for troubleshooting to service providers and tracking them until they are resolved
- Testing fixes and informing users about the solution
- Creation and maintenance of knowledge articles for our knowledge database
Experience:
- Relevant professional experience in application support, ideally for SAP VIM or comparable applications
- Analytical thinking skills, a quick grasp of things, an independent way of working and a strong customer and service orientation
- Good knowledge of the ITIL framework, especially incident management, request fulfillment and problem management
- Knowledge of agile working methodology
- Very good written and spoken English, German is a plus
Benefits:
- An attractive salary and 30 days of vacation
- Flexible working hours and the possibility of partial mobile working
- Mobility benefits such as free e-fuelling or the Germany ticket
- Modern working conditions on the new company restaurant and fitness pavilion
- A high degree of creative freedom with the possibility of personal development
- Unbeatable team power in a high-performance working environment
- A secure job with the inventor of the discount
If this could be of interest, please apply to the link below.
