IT Manager SAP VIM Application Support

Posted 02 July 2024
Salary €65000.00 - €75000.00 per annum
Job type Permanent
Discipline SAP
ContactHarry Felton

Job description

Conexus are currently partnered with a Global Retail client who are searching for SAP VIM specialists to join them on a permanent basis in Essen, Germany.


  • Implementation of an international support concept
  • Support for our international application SAP VIM (Vendor Invoice Management) team, at 2nd and 3rd level
  • Fault analysis, development and implementation of solution proposals in cooperation with service providers and end users
  • Documentation of analyses, solutions and implementation steps within the tickets
  • Creating orders for troubleshooting to service providers and tracking them until they are resolved
  • Testing fixes and informing users about the solution
  • Creation and maintenance of knowledge articles for our knowledge database


  • Relevant professional experience in application support, ideally for SAP VIM or comparable applications
  • Analytical thinking skills, a quick grasp of things, an independent way of working and a strong customer and service orientation
  • Good knowledge of the ITIL framework, especially incident management, request fulfillment and problem management
  • Knowledge of agile working methodology
  • Very good written and spoken English, German is a plus


  • An attractive salary and 30 days of vacation
  • Flexible working hours and the possibility of partial mobile working
  • Mobility benefits such as free e-fuelling or the Germany ticket
  • Modern working conditions on the new company restaurant and fitness pavilion
  • A high degree of creative freedom with the possibility of personal development
  • Unbeatable team power in a high-performance working environment
  • A secure job with the inventor of the discount

If this could be of interest, please apply to the link below.