SAP CRM Functional Analyst

Posted 18 March 2024
Salary €60000 - €80000.00 per annum + + Bonus
Job type Permanent
Discipline SAP
ContactJamie Hine

Job description

Conexus are partnered with an industry leading food & beverage manufacturer who are sourcing for an SAP CRM Functional Analyst to join their team to support them with their upcoming go-lives for their S/4HANA Implementation, inclusive of Sales, Service, Marketing & Commerce Cloud.

They offer full remote working | Travel once per quarter for quarterly review

The Role:

As an SAP CRM Functional Analyst, you will play a key role in delivering efficient and effective solutions within our SAP CRM environment. Your primary responsibilities will revolve around meeting business requirements and ensuring smooth operations in day-to-day activities. You will have the opportunity to work with cutting-edge SAP Sales and Service Cloud technologies, making configuration changes to optimise system performance and user experience.


  • Collaborate with business stakeholders to gather and analyse requirements for SAP CRM functionalities.
  • Act as a hands-on Functional Analyst, ensuring the timely delivery of solutions to meet business as usual (BAU) needs.
  • Perform configuration changes within SAP Sales and Service Cloud modules to align with business processes and enhance system capabilities.
  • Conduct thorough testing and validation of system changes to ensure quality and reliability.
  • Provide ongoing support and troubleshooting for SAP CRM issues, resolving issues promptly to minimize disruptions.
  • Document processes, configurations, and user guides to facilitate knowledge sharing and training.


  • Proven experience as an SAP CRM Functional Analyst, with a strong understanding of SAP Sales and Service Cloud modules.
  • Hands-on experience in configuring SAP CRM solutions to meet business requirements.
  • Excellent analytical and problem-solving skills, with a keen attention to detail.
  • Strong communication and collaboration abilities, with the capacity to interact effectively with stakeholders at all levels.
  • Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
  • SAP certification(s) in CRM or relevant modules preferred.

Why Join Us:

  • Opportunity to work with cutting-edge SAP technologies in a collaborative and supportive environment.
  • Ongoing learning and development opportunities to enhance your skills and advance your career.
  • Dynamic and inclusive company culture that values innovation, teamwork, and professional growth.

If this role is of interest, apply here or contact me directly for more details!