Incident Management Specialist

Posted 16 May 2024
Salary Negotiable
Job type Contract
Discipline Data & Analytics
ContactJamie Hine

Job description

Conexus have partnered with a global company within life sciences to source an incident management specialist to launch new initiatives around Incident Response.
In this role, you'll be at the forefront, setting the example for junior team members. We're looking for someone with a process-oriented background, ideally from a highly regulated environment such as pharmaceuticals, banking, or a company specializing in SOC Services. While you won't directly manage people, a significant aspect of this role involves training the team. Hands-on experience in dealing with incidents is crucial.

  • Lead the incident response efforts, ensuring incidents are managed effectively and in line with established processes and initiatives.
  • Mentor and train junior team members to enhance their skills and capabilities in incident response, fostering a culture of continuous improvement.
  • Collaborate with stakeholders to understand business requirements and align incident response processes accordingly.
  • Continuously assess and refine incident response procedures to ensure they meet industry standards and best practices.
  • Act as a subject matter expert on incident response, providing guidance and support to the internal team and other stakeholders.
  • Coordinate with external partners and vendors as needed to enhance incident response capabilities and stay updated on emerging threats.
  • Document and analyze incident response activities to identify areas for improvement and implement corrective actions.
  • Stay informed about the latest trends and developments in incident response and cybersecurity to inform strategic decision-making.


  • Demonstrated experience in incident response management, preferably in a process-oriented environment.
  • Proven ability to lead incident response efforts and train junior team members effectively.
  • Hands-on experience dealing with security incidents and a strong understanding of incident response methodologies.
  • Background in a highly regulated industry such as pharmaceuticals or banking, or experience with SOC Services, is desirable.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Relevant certifications such as CISSP, CISM, or GIAC certifications are a plus.

If this position is of interest, please apply here or contact me directly for more details.